Processing Times and Shipping Information
Warehouse processing times vary for every item. Most in-stock orders are shipped within 10 business days following order placement unless otherwise stated. Please review your order detail's for your expected delivery times and tracking information if provided. Product shipping is provided by a 3rd party.
Most of our products are made especially for YOU as soon as you place an order, which is why it takes us a bit longer to deliver them to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for your support and patience.
Please allow 24-48 hours after your package has shipped for your tracking information to update. If there is still no movement on your package and it has been more than 10 business days after you received your tracking information, please e-mail us and we're happy to look into it for you.
Quoted shipping speeds are an estimate based on your shipping method. These delivery estimates are provided by the mail carriers. We do not have any control over the price of shipping or the shipping speed as that is determined by the mail carriers.
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return, if applicable and the order is not getting fulfilled from a 3rd party. Refunds and returns are not guaranteed.
To start a return, you can contact us at firstname.lastname@example.org or follow the instructions on your order slip.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If your return is accepted, we’ll contact you with further steps. Items sent back to us without first requesting a return will not be accepted. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 20 business days have passed since we approved your return, please contact us at email@example.com.
Most refunds will be credited to the original purchaser's payment method within 15 business days or in the form of an online gift card for store credit. We are unable to process refunds to any other account or card except for the original method of payment.
Most exchanges are not permitted as most items are created just for you!
You can always contact us for any return and exchange questions at firstname.lastname@example.org.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
You can always contact us for any return questions at email@example.com.
Customers are responsible for all taxes and duties imposed by your country of residence. Blunt B*tch is not responsible for any packages held by international customs agencies and it is not the responsibility of Blunt B*tch to make the customer aware of these agencies and their actions. Please check with your country's customs office to determine their procedures and any potential charges.
For any inquiries not answered by our FAQ, please feel free to e-mail firstname.lastname@example.org for further assistance. We respond to e-mails Monday-Friday, unless it's a STAT holiday.
Thank you for shopping with us, we hope to see you soon!